When Receiving Your Product

Before signing the delivery receipt, please check whether there is any damage or issue with the packaging of your product. If there is any damage, missing items, or an issue such as an opened seal on the package, do not sign any delivery documents and return the package to the courier with a request to prepare a damage report. Once you fulfill this obligation, replacement products will be promptly sent to you. We are not responsible for damages or missing items if products with damaged packaging or alleged missing contents are accepted. Please report this situation as soon as possible in writing to our address at Mansuroğlu Mah. 283/1 Sk. NO: 10/B BAYRAKLI/İZMİR or verbally by calling +90 537 869 43 37 with your contract number.

Our Customer Service

For all your questions regarding your orders or for more information about our products, you can reach us from anywhere in Turkey at +90 537 869 43 37 or by filling out our contact form to request support.